What exactly is an Office Telephone System? Basically, an office telephone system is a group of software and hardware products that allow businesses to utilize the telephone in place of the traditional internal telephone network as the main medium for sending and receiving sensitive company-related information. This information is usually transmitted through the public switched telephone network (PSTN). The PSTN system is basically a digital network that provides virtual communication solutions for businesses large and small. In most cases, businesses opt for an Office Telephone System, which is considered to be the most cost-effective solution for their telecommunication requirements.
There are many benefits of opting for an Office Telephone System, which includes added professionalism, better functionality, convenience, security, cost-effectiveness, as well as greater control and ability to customize the features to best suit the organization's needs. One of the main goals of installing an office telephone systems is to increase productivity by eliminating the need to dial numerous numbers on a single telephone. As a matter of fact, it has been proven that most employees would rather be directly interacting with the person at the other end of the line compared to dialing multiple numbers to make the call. Another benefit is that the majority of companies have reported substantial decreases in call related costs, as well as long distance charges when using hosted VoIP services over the public switched telephone network.
Hosted office telephone systems provide several advantages, including: improved productivity, reduced or eliminated phone long distance charges, and seamless transition from landlines to mobile phones. The most popular types of hosted office telephone systems include the following features: KSU-less terminals, private branch exchange (PBX), or virtual receptionist. Some office telephone kenya installers also provide the following advanced features: auto attendant, call forwarding, call routing, call waiting, three way conferencing, music on hold, night service, one-to-one counseling, white boarding, speed dial, speed dialing, video conferencing, caller ID, call transfer, and many more.
Different types of office telephone systems have different functions. Some are meant for voice data transfer only while others are capable of transmitting various types of non-voice data, such as email, faxes, and multimedia messages. There are also office telephone systems that allow users to control their phone calls through the internet. This type of system allows users to view their phone lines, email and instant messages online. Moreover, some of them are capable of transferring different types of formats such as faxes and voice mail to mobile phone lines.
The two basic types of office phone systems are voice over IP (VOIP) and hybrid systems. VOIP is the technology of the transmission of voice and video using Internet telephony protocols (IP). These protocols are different from traditional phone protocols, such as analog and digital, because they allow voice calls to be transmitted via Internet connections instead of using the public switched phone network. This means that your office phone system option can offer you a digital phone connection or a digital voice connection, depending on your needs and requirements. However, your pabx system installation kenya installer will offer you a good VoIP option if all you need is an Internet connection to send voice calls.
Another office telephone systems option is VoLTE, or voice over broadband. It refers to a system that uses broadband Internet connections to make phone calls. There are different types of VoLTE office telephone systems, such as toll-free, hosted, dedicated, and the hybrid systems. Your choice depends on the number of users you want to accommodate, your communication budget, and the different types of services you require. Find out more details in relation to this topic here: https://en.wikipedia.org/wiki/VoIP_phone.